FAQ Help Center

🔍 Find quick answers to common questions about CozySwap, DeFi, and cryptocurrency.

🚀 How do I start using CozySwap?

To start using CozySwap:

  1. Install MetaMask or another Web3 wallet
  2. Add some XPL or USDT0 to your wallet
  3. Visit cozyswap.net and connect your wallet
  4. Start swapping tokens or providing liquidity
💼 Which wallets are supported?

CozySwap supports all major Web3 wallets:

  • MetaMask (Recommended)
  • WalletConnect
  • Bitget Wallet
  • Trust Wallet
  • Binance Chain Wallet
💱 Why is my transaction failing?

Common reasons for failed transactions:

  • Insufficient gas fees
  • Low slippage tolerance
  • Insufficient token balance
  • Network congestion

Try increasing slippage to 1-2% and ensure you have enough for gas fees.

⏱️ What is slippage tolerance?

Slippage tolerance is the maximum price difference you're willing to accept between when you submit a transaction and when it's confirmed. For stablecoins, use 0.5-1%. For volatile tokens, 2-3% is recommended.

🔒 Is CozySwap safe to use?

Yes! CozySwap is built with security as a top priority:

  • ✅ Audited smart contracts
  • ✅ Non-custodial (you control your funds)
  • ✅ No withdrawal limits
  • ✅ Regular security updates

Always ensure you're on the official cozyswap.net website.

🚫 How to avoid scams?

Essential security tips:

  • Never share your private key or seed phrase
  • Only use official cozyswap.net website
  • Verify contract addresses before trading
  • Be cautious of "too good to be true" offers
  • Use hardware wallets for large amounts
🔍 Why can't I see my tokens?

If you can't see your tokens:

  1. Check if you're on the correct network
  2. Import token using its contract address
  3. Ensure the transaction was successful
  4. Try refreshing the page or reconnecting wallet
💸 What are the fees?

CozySwap fees:

  • Trading Fee: 0.25% per swap
  • Liquidity Provider Fee: 0.17% to LPs
  • Gas Fees: Network dependent

No hidden fees or withdrawal charges.

🤔 Still Need Help?

Can't find what you're looking for? Our support team is here to help!